A window will pop up that shows input and output.Change your mic level by clicking on the arrow next to the volume slider.Change the speaker volume to the desired level by adjusting the slider, left or right.Click on the status area (bottom right corner of the screen where you see your time).Raise and lower your microphone or speaker volume. If you have not done so, please submit a support request. You may have a hardware issue with the camera, mic, or speakers. If after you follow these steps your microphone fails testing, you can not see yourself when testing your camera, or you can not hear the audio from your speakers on your Chromebook.Please remove these items from the Chromebook. If you have any stickers or tape covering the camera or the microphone, this will affect performance of both devices.It is important keep your chromebook updated, click here to find out how to update your Chromebook
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